Privacy Policy

Quuks, located at Johan Cruyffboulevard 83-95 
1101 DM Amsterdam ZO, is responsible for the processing of personal data as shown in this privacy policy.

Contact details:

https://www.quuks.com
Johan Cruyffboulevard 83-95
1101DM Amsterdam ZO
+31202101974

Matthijs Jansen is the Data Protection Officer of Quuks. He/she can be reached via matthijs@quuks.nl

Personal data that we process

Quuks processes your personal data because you use our services and/or because you provide it to us yourself.
Below you will find an overview of the personal data that we process:

  • First and last name
  • Gender
  • Date of birth
  • Address
  • Phone number
  • E-mail address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Location data
  • Information about your activities on our website

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from their parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@quuks.nl and we will delete this information.

For what purpose and on what basis do we process personal data?

Quuks processes your personal data for the following purposes:

  • To be able to call or email you if that is necessary in order to provide our services
  • To inform you about changes to our services and products
  • To offer you the opportunity to create an account
  • To deliver goods and services to you
  • Quuks analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.

Automated decision making

Quuks takes #responsibility based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are taken by computer programmes or systems, without a human being (for example a Quuks employee) being involved. Quuks uses the following computer programmes or systems: MailChimp – Ghost – website.

How long we keep personal data

Quuks does not store your personal data for longer than is strictly necessary in order to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Sharing personal data with third parties

Quuks does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Quuks remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Quuks only uses technical and functional cookies, and analytical cookies that do not infringe upon your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimise our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Quuks, and you have the right to data portability. This means that you can submit a request to us, to send the personal data we have about you in a computer file to you or another organisation mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data, or a request for withdrawal of your consent or objection to the processing of your personal data, to info@quuks.nl .
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Blacken in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and your national identification number. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
Quuks would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:
https://autoriteitpersoonsgegevens.nl/en/contact

How we protect personal data

Quuks takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@quuks.nl.